Our Services

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COVID TESTING
PLEASE ENSURE YOU BRING A FORM OF ID WHEN YOU COME FOR YOUR TEST.

 

Please note we do not print out certificates. All companies accept electronic versions.

You can not eat, drink or smoke anything 30 mins before your PCR test, if you do it can return an invalid / unclear response from the laboratory.  This may result in additional test costs.

 

If a test needs to be re-run due to an inconclusive result, this may incur additional timings. We do not accept any responsibility for loss of flights or any further expenditure that occurs due to delays in results. 

 

AMC Aesthetics cannot be held responsible for delays caused by Royal Mail, courier or lab processing issues that lead to the result being delayed and any consequential loss due to disruption to travel plans.

Cancellation Policy

Please understand that appointment times are limited and in high demand. When you book your appointment with us, you are holding a space on our calendar that is no longer available to our other customers. However, if you must cancel your appointment, we respectfully request at least 48 hours notice in order to allow another customer access to that appointment time.

 

Cancellations — 48 hours or more in advance will receive a 80% refund 

Cancellations – 24 hours in advance will receive a 50% refund

Cancellations made within 24 hours will not receive a refund

 

Exceptions

The Mandatory Testing for Inbound Travel (Day 2 & Day 8) If you do not have the test, for any reason whatsoever (other than a failing on our part), the cost is non-refundable.  Please note that if a positive test result is produced for a day 2 test the results will need to be sent for genomic sequencing in accordance with Public Health England requirements. By accepting these terms, you consent to this. 

 

We are unable to cancel or refund remote testing e.g. ‘Virtual Test in a Box’ tests once they have been collected or dispatched and are therefore will be non-refundable.

If you have any queries relating to Covid Testing please email ipswich-15minute@outlook.com